The DS Group originally came to us for a price check on a mono digital cut-sheet solution. No drama, no fuss, they just wanted clarity. 

We took the time to understand what they were overprinting, what their workflow looked like and what mattered most in their operation. Then we produced a transparent, fair proposal. 

The result? 
Our recommendation came in almost 50 percent lower than their long-standing supplier, without compromising capability or support. 

That moment of clarity opened the door. 

Once the new device was installed, they invited us back to look at the wider production environment. 

Together with operators, production leads and senior management, we walked the line, mapped processes and identified quick wins and long-term improvements. It wasn’t a sales conversation, it was a working partnership. 

Across the next six years, we collaborated on: 

• New print and finishing investments 

• Productivity improvements 

• Cost-saving opportunities 

• Over £750,000 of successful equipment installations 

We became trusted advisors, not just suppliers. 

The DS Group backed us in a way few clients ever do.
Their Managing Director believed in our approach so much that he encouraged us to start DPS and even provided an interest-free business loan to help us get going. 

Today, the DS Group continues to rely on DPS for guidance, insight and ongoing support, because clarity and collaboration naturally lead to confidence. 

A1’s Managing Director, Jim Richardson, wanted to replace an ageing toner press. After walking us through their highly sensitive applications, he asked for our advice. 

We could have pushed a like-for-like solution.
Instead, we provided clarity:
Based on their work profile, a new inkjet system could deliver 20 percent lower five-year costs, despite a higher upfront price. 

We backed this up with full test work using their files and stocks. 

Even when the samples didn’t meet their microscopic security requirements and the project didn’t proceed, our clarity built trust. 

Three months later, Jim called us back. 

He said the reason was simple: 

“You listened. You wanted to understand, not just sell what you had in your bag.” 

From that point forward, we worked collaboratively across A1 and the wider group. Every project started with understanding the work, the sensitivities, and the operational realities — then building solutions together. 

That collaborative approach led to: 

• 11 installations 

• Print and finishing projects worth over £1 million 

• A trusted partnership that continues today 

Secure printing demands absolute confidence:
confidence in uptime, confidentiality, accuracy and service responsiveness. 

Because A1 saw that we brought clarity to every decision and collaboration to every project, we earned the confidence to support them across their group for years. 

They know we won’t push the wrong solution.
They know we’ll be straight with them.
And they know we’re in it for the long term.